Customer Reviews

Read what some of our satisfied insurance customers have to say about Schaeffer Insurance, Inc.!

 

Schaeffer Insurance, Inc.5
Rated 5 out of 5 based on 16 rated reviews.
  • KN

    “I have used Schaeffer Insurance for 25 plus years..

    They have always come to our rescue in times of need. When Hurricane Floyd hit in 1999 we lived on 4 acres and had extensive damage and Schaffer’s Insurance was there for us, no questions asked, if it was damaged it was repaired or replaced.

    Later after we retired we moved into a condo. The upstairs neighbor’s water pipe broke..Schaffer’s guided us and the insurance paid for all personal property ruined by the busted pipe water.

    We have had many different cars insured and were always pleased with the service.

    And sadly when my husband passed Schaffer’s was there for me. We has life insurance. So through all the times when things were low, Schaffer’s was there to lend a hand and guide us through adversary.

    Thank you Duane and Justin for the help you have given me through the years.”

    July 26th, 2018 by Schaeffer Insurance, Inc.
  • KP

    “Great customer experience over the years. Prompt follow-up and always going the extra mile when it comes to meeting my expectations.”

    July 26th, 2018 by Schaeffer Insurance, Inc.
  • JS

    “My years of experience Schaeffer’s have been worry free of my auto and home insurance concerns. When I needed theirs services, they were available, concerning and acted immediately. I would definitely recommend them.”

    July 26th, 2018 by Schaeffer Insurance, Inc.
  • IL

    “I really appreciate the speed & care that Justin exemplified when it came time to answer all of my questions.”

    July 26th, 2018 by Schaeffer Insurance, Inc.
  • JG

    “Everyone cares & is honest about getting you the best coverage at the best price. Carmela is awesome!!”

    July 26th, 2018 by Schaeffer Insurance, Inc.
  • JS

    “Quick responses in all ways. Very knowledgeable with my specific coverages.”

    July 26th, 2018 by Schaeffer Insurance, Inc.
  • LA

    “Great service, I would highly recommend Schaeffer Insurance.

    July 26th, 2018 by Schaeffer Insurance, Inc.
  • WS

    “Hi, Carmela has been taking care of my insurance needs for many years and does an amazing job making sure we have the correct coverage on all of our property. She has great communication and follow through. It is always a pleasure to work with her as I know whatever we discuss will be taken care of in a timely fashion. Thank you, Bill”

    July 26th, 2018 by Schaeffer Insurance, Inc.
  • JY

    “John and Carmela’s fantastic customer service.”

    July 26th, 2018 by Schaeffer Insurance, Inc.
  • CP

    “Great rates and Justin always returns my calls and emails promptly! ”

    July 26th, 2018 by Schaeffer Insurance, Inc.
  • TG

    “I refer u guys all the time. U guys r always there, no matter what the question or concern u guys will answer phone and have a answer or info within the same work day. Always happy with ur response times, prices and attitudes and personalities toward ur clients. ”

    July 26th, 2018 by Schaeffer Insurance, Inc.
  • “I enjoy the ease of contacting my agent at Schaeffer Insurance. Everyone is kind, caring and very responsive. I was in an accident 5 months ago, I emailed my agent and told her what had happened, within 30 minutes I had a response from her, a claim number and was informed that everything would be taken care of. Conveniently, the owner of the opposing vehicle also had Erie insurance. The process was seamless and all agents were very helpful and accommodating. I have recommended a few people to Schaeffer Insurance and they are all very happy with the services they receive.”

    July 26th, 2018 by Schaeffer Insurance, Inc.
  • LR

    “Whenever I call the office and need help with anything, John and Carmela are such a great help. Any time I need help with anything they are there. They have all the answers to any questions I need answered. Very friendly both of them. I do not have a one complaint about your agency!”

    July 26th, 2018 by Schaeffer Insurance, Inc.
  • AG

    “They provide the best rates I’ve found. Plus they have great customer service. I’ve had nothing but good experiences with them”

    July 26th, 2018 by Schaeffer Insurance, Inc.
  • FM

    “Customer service and knowledge of services is impeccable. ”

    July 26th, 2018 by Schaeffer Insurance, Inc.

July 26th, 2018 by Schaeffer Insurance, Inc.
July 26th, 2018 by Schaeffer Insurance, Inc.